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Our Continued Commitment to Safety and Cleanliness

Arby’s remains committed to the health and safety of our teams and guests. We’re continuing to closely monitor federal, state, and local guidelines while we carefully reopen our doors for carry-out and dine-in eating.

While we look forward to welcoming you back in, things may look a little different when you visit some of our restaurants. In order to promote the well-being of our teams and the communities we serve, we have implemented the following measures.


We have adapted our operations to provide a safe eating environment and limit the spread of COVID-19:

  • Reduced seating to continue to promote social distancing. Locate your nearest Arby’s and call ahead to confirm if seating is available.

  • Limited use of self-service beverage and condiment stations which includes providing single serve sauces and new cups for refills.

  • Third-party delivery options through DoorDash, Uber Eats, and GrubHub in many areas. Please check your favorite delivery provider to see if Arby’s is available in your area

  • Expanded online ordering across our system as another convenient ordering option for guests


In addition to our already rigorous cleaning and sanitation standards, we have enhanced certain measure

  • Routine cleaning of high-touch surfaces such as doors, bathrooms, and ordering area.

  • Additional deep cleaning following any confirmed or suspected cases of COVID-19 in our restaurants.


We continue to follow FDA, CDC, and local health department guidance for the health and safety of our team members and guests, including:

  • Wellness checks of all restaurant team members prior to each shift and exclusion of any team members who exhibit symptoms of COVID-19 or may have been exposed to COVID-19.   

  • Wearing gloves in accordance with FDA food handling guidelines.

  • Use of face coverings for team members interacting with guests and other team members where social distancing cannot be maintained.

  • Frequent hand-washing.  

  • Protective shields at our check-out counters and in the drive-thru.

Arby’s will continue to provide a clean and safe environment that delivers delicious, high quality food. Thank you for your continued support, and we look forward to serving you.


Jim Taylor

President, Arby’s